Policies

Refunds:
If for any reason you may return any sealed bags within the used by date. Please ship in a sealed box with proper shipping material to avoid breakage. Insure if credit is over $100.00 Include your name, phone number and address. Let us know what is the nature of the problem.

A credit will be issued upon inspection of all packages providing they are sealed. Any open packages would be inspected & tested. We will then reply with our decision. 
Refunds on apparel: You may return apparel if it is new and not worn for size exchange or damaged goods. 

Exchanges: Exchanges may be requested for a size exchange. Providing the garment is still available we will ship you the size requested. If the size jumps from X Large or above to XX Lg, XXX or XXXX there will be an increase in price depending on the garment. If it is back ordered you may apply the credit to a different item. Products can be returned within 30 days.

Cancelations: Can not be made once you confirm your order. If you call before your items are processed a  size change can be made.

Cancelation fee may be assessed due to a charge by the credit card company.

 

Send all correspondence & returns to:
Chocopeno Cookie Company
182 Homecrest Ave
Trenton NJ 08638
USA
Ph: 609-403-2088
Email: Cookies@Chocopeno.com